Check out common questions below or contact us.
These cover the majority of what we hear from practices every day.
On the login screen, click “Forgot password?” and enter the email on your account. You’ll get a reset link within a few minutes. Check your spam folder if it doesn’t arrive. If you've tried that and need more help, call our support team at (916) 771-3505.
Getting started with BeamReaders is simple and takes just a few minutes. Create your free account by entering basic practice information. Once complete, you'll get access to VoxDental. There, you can request services, add team members, share files, and more.
Related information:
- How do I signup and start using BeamReaders?
DICOM (Digital Imaging and Communications in Medicine) is the standard file format for medical imaging. BeamReaders requires DICOM files to provide the most accurate interpretations of your CBCT scans. See our help center articles for instructions on how to export files.
For login or platform errors, try clearing your browser cache or switching browsers. If the issue persists, call our support team at (916) 771-3505.
Additional information can be found in our help center.