Support: 916.771.3505 | Remote Assistance


What are the system requirements for your website?

We've made our system as accessible as possible for you, while maintaining the security of your patients' data.  The requirements to access our website are straightforward:

  • A broadband internet connection with at least 2 Mbps upstream bandwidth for uploading large files.  Check your upload speed on  If your upload speed is less than 2 Mbps, it may be difficult or impossible for you to upload large files to our website.  Contact your internet service provider to inquire about other plans they may offer that have more upstream bandwidth.
  • An up-to-date web browser.  We support recent versions of Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Microsoft Internet Explorer, and iOS and Android mobile browsers.
  • An up-to-date operating system.  We support Windows 7 or newer and Mac OS 10.8 or newer.  We recommend that you keep your computer up-to-date as far as operating system security patches and anti-virus software are concerned.