Getting Help
      Back to home
      1. BeamReaders Help Center
      2. General
      3. Getting Help

      What are your Hours of Operation?

      Our support team is available Monday through Thursday from 9:00 AM-7:00 PM ET and Friday from 9:00 AM-4:00 PM ET.

      We are closed on Saturdays, Sundays, and on major United States holidays:

      • New Year's Day
      • Memorial Day
      • Fourth of July
      • Labor Day
      • Thanksgiving Day and the following day
      • Christmas Eve
      • Christmas Day
      • New Year's Eve

      We may have altered support hours around major holidays. Please check the 'What's New' area of our home page for announcements related to altered support hours.