Here are answers to questions we get most often. Have a question that's not on the list? Contact us.
What Services do you offer and what are the costs?
What is the turnaround time for Radiology Reports?
Who is going to be reading my scans?
I forgot my user ID or password. What do I do?
What are the system requirements for your website?
How do I submit a case?
Can I send you multiple files on a patient?
What file format do you need?
How do I save a CBCT scan in DICOM format?
What additional patient information should I provide?
Can I mail you a CD?
What are scan protocol considerations for imaging TMJ?
What is Case Share?
How much does Case Share cost?
How do I share a case with another doctor?
Can I bill insurance for your services? What procedure codes do I use?
Can patients pay you directly?
Can I get another copy of an invoice?
Do you provide diagnosis codes?
Should I have patients sign an Informed Refusal if they do not want a radiology report of a CBCT scan?
Can patients send you their scans or speak to a radiologist?
Are CT scans and X-rays dangerous?
Do you have a brochure that I can share with my patients or referring doctors?
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